Updated on:
January 21, 2026
Terms & Conditions
General Terms
By using Pixen services and placing an order, you agree to the terms outlined below, which govern the website and your relationship with Pixen. Pixen is not liable for any damages, including data loss or lost profits, from using this site. If site materials lead to equipment or data repair needs, you are responsible for the costs. Pixen is not responsible for resource use outcomes and can change prices and policies anytime.
Scope of Services
Our services are fully digital, delivered via email and the VitalPulse dashboard.
Acceptable Use
You may not redistribute, resell, lease, license, sublicense, transfer, or offer files from our site, nor claim credit or ownership for Pexen's healthcare resources.
Payments and Refunds
All payments are processed securely through our payment partner. HealthConnect does not directly handle payments through the website. Please contact us for more information about our security policies.
Privacy Policy
We collect the email addresses of users who download or purchase from us to provide future support. Additionally, users who make a purchase will be automatically subscribed to our email list for updates and promotions. Users can unsubscribe at any time using the link provided in the emails. For more information on data collection, please refer to our Privacy Policy.
Support
Pixen is dedicated to excellent service. For issues, submit a ticket at our support center for assistance. Active subscribers receive guaranteed support; free versions do not include instant support.
Disclaimer
These terms protect both parties legally. For concerns, email at: support@pixen.com for prompt, fair resolution.